Introduction

Are you torn between BigRock and GoDaddy for your web hosting needs? Let’s dive into a detailed comparison to help you make the best decision for your website.

Comparison Table

Detailed Comparison

Ease of Use

Both BigRock and GoDaddy offer user-friendly interfaces, but there are some differences:

• BigRock: Uses Softaculous for one-click installations of applications like WordPress, Drupal, and Joomla. This makes it easier to set up your website quickly.

  

• GoDaddy: Utilizes Installatron for auto-installations, which has fewer options compared to Softaculous. However, GoDaddy’s cPanel is intuitive and easy to navigate.

  

Stability

When it comes to stability, both hosts have their strengths:

• BigRock: Offers a more stable environment with 99.9% guaranteed uptime. BigRock uses Juniper switches, 24/7 onsite monitoring, and advanced cooling and fire protection systems.

• GoDaddy: Also guarantees 99.9% uptime with redundant UPS power, N+1 air conditioning, and 24/7 onsite monitoring. However, GoDaddy’s performance is often criticized for being less reliable compared to BigRock.

Speed

Speed is a critical factor for any website:

• BigRock: Performs better in terms of speed, with advanced caching and the use of Varnish Web Accelerator to manage heavy traffic.

• GoDaddy: While GoDaddy has a global data center presence for faster page loads, its overall speed performance is generally lower than BigRock’s.

Security

Security features are essential for protecting your website:

• BigRock: Offers free SSL certificates on higher-tier plans, email spam protection, and website security features. However, automatic backups are not included.

• GoDaddy: Provides free SSL certificates on higher-tier plans, daily backups, complete 24×7 network security, and DDoS protection. GoDaddy also offers additional security tools at an extra cost.

Pricing and Cost

Pricing can be a deciding factor for many users:

• BigRock: Generally cheaper than GoDaddy, especially on shared and cloud hosting plans. BigRock offers unlimited storage and email accounts at a lower price.

• GoDaddy: Known for expensive plans, especially when you need unlimited shared resources. GoDaddy’s Economy plan is less value-for-money compared to BigRock’s Advanced plan.

Customer Support Service

Good customer support is crucial for any hosting service:

• BigRock: Offers hassle-free support via chat, email, and phone. Users have praised BigRock’s support team for being responsive and friendly.

• GoDaddy: Also provides 24/7 support, but users have often complained about the quality of service, with long wait times and unhelpful support agents.

Client Reviews

What do other users think about these services?

• BigRock: Users appreciate the value for money, stable performance, and good support. However, some users suggest improvements in the interface and additional features.

• GoDaddy: While some users find GoDaddy satisfactory, many have negative experiences with customer support and the overall value of the services provided.

Pros and Cons

BigRock

Pros:

• Cheaper plans with more value
• Better performance and stability
• Unlimited storage and email accounts
• Good customer support
• Advanced caching and Varnish Web Accelerator

Cons:

• No free domain or SSL on basic plans
• No automatic backups
• Interface could be improved

GoDaddy

Pros:

• Well-known brand with global data center presence
• Additional services like website builders and SEO tools
• 24/7 customer support
• Daily backups and robust security features

Cons:

• Expensive plans
• Poor customer support experiences
• Lower performance compared to BigRock

FAQs

1. Which hosting provider offers better performance?

BigRock generally offers better performance, with advanced caching and the use of Varnish Web Accelerator, making it handle heavy traffic more efficiently.

2. What is the server uptime guarantee for both providers?

Both BigRock and GoDaddy guarantee 99.9% server uptime, ensuring your website is online with minimal downtime.

3. Which provider is more cost-effective?

BigRock is more cost-effective, offering cheaper plans with more resources, including unlimited storage and email accounts.

4. Do both providers offer free SSL certificates?

BigRock does not offer free SSL certificates on all plans, while GoDaddy provides them on higher-tier plans.

5. How is the customer support for BigRock and GoDaddy?

BigRock is praised for its responsive and friendly customer support, whereas GoDaddy’s support has received mixed reviews, with many users reporting poor experiences.