Introduction

Are you torn between choosing UpCloud and Hetzner for your cloud hosting needs? Let’s dive into a detailed comparison to help you make the best decision for your project.

Comparison Table

Here’s a quick glance at some key differences between UpCloud and Hetzner:

Detailed Comparison

Ease of Use

• Hetzner: Known for its user-friendly web console and robust developer tooling, including Terraform SDKs and an official CLI. This makes it easy for both beginners and advanced users to manage their VPS.

  

• UpCloud: Offers a simple and intuitive control panel, along with a wide range of managed services that can simplify your hosting experience. UpCloud also supports various APIs and tools for easier management.

  

Stability

• Hetzner: Known for its consistent performance, especially with their use of NVMe SSDs which significantly enhance disk I/O performance. However, minor downtime events have been reported, but overall stability is good.

• UpCloud: UpCloud boasts a high consistency score, indicating that the performance of their servers is consistent across various trials and plans. They also offer a 100% SLA with significant compensation for service outages.

Speed

• Hetzner: Performs well in terms of CPU and disk I/O, but can be outmatched by other providers in certain benchmarks, especially in network speeds and concurrent requests.

• UpCloud: Excels in CPU power and disk I/O speeds. UpCloud consistently scores high in benchmarks, especially in handling high loads and concurrent requests.

Security

• Hetzner: Offers DDoS protection, which is a significant advantage for security-conscious users. However, it lacks object storage and other advanced security features.

• UpCloud: While it does not offer DDoS protection, UpCloud provides a robust set of security features including SSH keys setup and a wide range of managed services that can enhance security.

Pricing and Cost

• Hetzner: Generally more affordable, especially for the basic plans. For example, the VM Small plan starts at €5.03/month for 2 vCPU and 4 GB RAM. Hetzner also offers generous free egress allowances.

• UpCloud: Pricing is competitive but can be higher for some plans. The basic plan starts at €3.35/month for 1 vCPU and 1 GB RAM, but the costs add up quickly as you scale up. However, UpCloud offers unlimited egress traffic up to a certain threshold.

Customer Support Service

• Hetzner: Known for its responsive support team, although there have been instances where users experienced delays in getting updates on server issues. Hetzner is working on improving their status system.

• UpCloud: Offers reliable customer support with a focus on quick response times. The 100% SLA also includes significant compensation for any service outages, which reflects their commitment to customer satisfaction.

Client Reviews

• Hetzner: Generally positive reviews for performance and price. Users appreciate the high performance and affordable pricing, although some have experienced minor downtime events.

• UpCloud: Praised for its consistent performance, robust features, and good customer support. However, some users find the pricing a bit steep compared to other providers.

Pros and Cons

Hetzner

Pros:

• High performance VPS configurations at affordable prices
• Easy to use web console and developer tooling
• EU-based company, simplifying GDPR compliance
• Generous free egress allowances
• DDoS protection

Cons:

• Limited data center locations
• No object storage
• Minor downtime events reported

UpCloud

Pros:

• Wide range of VPS options at competitive prices
• Good selection of managed services
• 100% SLA with significant compensation for outages
• Consistent performance across various trials
• Unlimited egress traffic up to a certain threshold

Cons:

• Pricing can be higher for some plans
• No DDoS protection
• Fewer data center locations in Europe compared to global presence

FAQs

1. Which provider offers better performance in CPU-intensive tasks?

UpCloud generally excels in CPU power, handling high loads and concurrent requests more efficiently than Hetzner.

2. What is the main difference in pricing between Hetzner and UpCloud?

Hetzner is often more affordable, especially for basic plans, while UpCloud can be more expensive but offers more comprehensive features and services.

3. Do both providers offer DDoS protection?

Hetzner offers DDoS protection, but UpCloud does not. However, UpCloud provides other robust security features.

4. Which provider has a better SLA?

UpCloud boasts a 100% SLA with significant compensation for service outages, which is not explicitly mentioned for Hetzner.

5. How do the data center locations compare between Hetzner and UpCloud?

UpCloud has 13 data center locations across 4 continents, while Hetzner has 6 data center locations across 3 continents.