Choosing the Right Web Host: Bluehost vs BigRock
Introduction
Are you struggling to decide between Bluehost and BigRock for your web hosting needs? Both are popular options, but which one is the best fit for you?
Comparison Table
Here’s a quick glance at the key features of both providers:
| Feature | BigRock | Bluehost |
|---|---|---|
| Uptime | 99.9% | 99.9% |
| Pricing | Starting at Rs. 129/month | Starting at Rs. 419/month |
| Disk Space | Unlimited | Unlimited |
| Bandwidth | Unlimited | Unlimited |
| Emails | Unlimited | Unlimited |
| FTP Accounts | Limited | Unlimited |
| Customer Support | 24/7 | 24/7 |
| Refund Period | 30 days | 30 days |
| Free Domain | No | Yes |
| Free Backups | No | Yes |
Detailed Comparison
Ease of Use
- BigRock: Offers a DIY site-building platform where you can design blogs, sites, and stores. However, the interface can be a bit cluttered and less intuitive compared to Bluehost.
- Bluehost: Known for its user-friendly cPanel and an intuitive control panel. It’s easier to manage multiple accounts and configure settings as per your requirement.
Stability
- BigRock: Provides stable services with 99.9% uptime, but some users have reported issues with server downtime and slower response times.
- Bluehost: Also offers 99.9% uptime and is generally more reliable with faster response times. Bluehost owns and operates its own data centers, which adds to its stability.
Speed
- BigRock: While BigRock’s servers are responsive, they can be slower compared to Bluehost. BigRock’s loading times can be affected by the local server’s performance.
- Bluehost: Bluehost is known for its fast loading times and robust server infrastructure. It uses dual quad-core Xeon-powered servers, which ensure quick and efficient performance.
Security
- BigRock: Offers basic security features, including anti-spam and anti-virus protection. However, it lacks free data backups and advanced security tools.
- Bluehost: Provides advanced security features, including free backups, Sitelock security, and robust protection against hacking and other threats. Bluehost’s in-house servers add an extra layer of security.
Pricing and Cost
- BigRock: Generally cheaper, with plans starting at Rs. 129/month. However, the lower price comes with some limitations, especially in the starter plan.
- Bluehost: Pricier, starting at Rs. 419/month, but offers more comprehensive features and better performance. Bluehost also includes a free domain and free backups.
Customer Support Service
- BigRock: Offers 24/7 support, but users have reported mixed experiences, with some complaints about slow response times and unhelpful support.
- Bluehost: Known for its award-winning 24/7 support. Bluehost’s support team is highly rated and includes dedicated WordPress specialists.
Client Reviews
- BigRock: While BigRock has good customer rankings, it often falls behind Bluehost in terms of overall customer satisfaction. Users have reported issues with support and server performance.
- Bluehost: Generally receives higher praise from users, especially for its support, speed, and reliability. Bluehost is often recommended for its overall performance and customer service.
Pros and Cons
BigRock
Pros:
- Affordable Pricing: Cheaper plans compared to Bluehost.
- DIY Site Builder: Easy to design and build websites.
- Unlimited Resources: Unlimited disk space, bandwidth, and emails.
- 24/7 Support: Available support around the clock.
Cons:
- Less Intuitive Interface: Can be cluttered and less user-friendly.
- Slower Response Times: Compared to Bluehost.
- Limited Security Features: No free data backups.
- Mixed Customer Support: Some users report poor support experiences.
Bluehost
Pros:
- User-Friendly Interface: Intuitive cPanel and control panel.
- Fast and Reliable: Better performance and faster loading times.
- Advanced Security: Free backups, Sitelock security, and robust protection.
- Award-Winning Support: Highly rated 24/7 support.
- Free Domain and Backups: Included in the plans.
Cons:
- Pricier: More expensive plans compared to BigRock.
- No Free Trials: No free trial period available.
FAQs
1. Which provider offers better customer support?
Bluehost is known for its award-winning 24/7 support and dedicated WordPress specialists, making it the better choice for customer support.
2. Which provider is more affordable?
BigRock offers cheaper plans starting at Rs. 129/month, making it the more affordable option.
3. Which provider has better performance and speed?
Bluehost is generally faster and more reliable, with better server infrastructure and faster response times.
4. Do both providers offer free domain registration?
No, only Bluehost offers a free domain registration with its plans.
5. Which provider has more comprehensive security features?
Bluehost provides advanced security features, including free backups and Sitelock security, making it the better choice for security.
Final Thoughts
When choosing between Bluehost and BigRock, consider what matters most to you. If you prioritize ease of use, stability, speed, and top-notch customer support, Bluehost is the way to go. However, if budget is your primary concern and you’re looking for an affordable option with a DIY site builder, BigRock might be the better fit.
