Introduction

When it comes to choosing the right web hosting service, you’re likely faced with a multitude of options. Two popular contenders are GoDaddy and Arvixe. But which one is the best fit for your needs? Let’s dive into a detailed comparison to help you make an informed decision.

Comparison Table

Detailed Comparison

Ease of Use

Both GoDaddy and Arvixe use user-friendly control panels to help you manage your website.

• GoDaddy: Uses a modified cPanel interface and Plex for Windows plans. It also offers one-click app installation to hundreds of apps through its control panel.

  

• Arvixe: Uses cPanel and WebSitePanel. It provides one-click app installation via Softaculous.

  

Stability

Uptime is crucial for keeping your website accessible to visitors.

• GoDaddy: Boasts a 100% uptime guarantee, with its poorest uptime record at 99.95%.
• Arvixe: Offers a 99.99% uptime guarantee, but has experienced some uptime issues in the past.

Speed

Fast loading times are essential for user experience and search engine rankings.

• GoDaddy: Average load time of 0.51s (510ms), significantly faster than Arvixe.
• Arvixe: Average load time of 1.05s, which is still respectable but slower than GoDaddy.

Security

Security features are vital for protecting your website and data.

• GoDaddy: Offers additional security add-ons, including malware removal, script injection protection, and more. These add-ons provide comprehensive protection but may add to your costs.
• Arvixe: Includes several security features in its initial cost, but for advanced security, you may need to contact a third-party service like SiteLock, which can be more expensive.

Pricing and Cost

Understanding the pricing models can help you budget effectively.

• GoDaddy: Starts at $5.99/mo for the Economy plan, but prices can hike during renewal. You need to commit to a 36-month billing cycle for the best deal.
• Arvixe: Starts at $8.47/mo for the Personal Class plan, with no price hikes during renewal. The best deal comes with a 24-month billing cycle.

Customer Support Service

Good customer support can make a big difference in your hosting experience.

• GoDaddy: Offers 24/7 phone, live chat, and email support. Response times are generally fast, and support is more efficient.

  

• Arvixe: Provides 24/7 live chat and ticketing support, but no phone support. Response times can be slow, and support agents may have limited English proficiency.

  

Client Reviews

Client reviews can give you a real-world perspective on what to expect.

• GoDaddy: Generally positive reviews, but some users complain about the transparency in pricing and the quality of customer support.
• Arvixe: Mixed reviews, with users expressing concerns over uptime issues, slow customer support, and long wait times.

Pros and Cons

GoDaddy

Pros:

• Fast Loading Times: GoDaddy’s average load time is significantly faster than Arvixe’s.
• Excellent Uptime: GoDaddy maintains a 100% uptime guarantee.
• Comprehensive Security: Offers additional security add-ons for robust protection.
• 24/7 Support: Provides phone, live chat, and email support with fast response times.

Cons:

• Price Hikes: Prices can increase during renewal, and you need to commit to a long billing cycle for the best deal.
• Add-ons: Essential features are sometimes included as add-ons, increasing the overall cost.

Arvixe

Pros:

• No Price Hikes: Prices remain the same during renewal, and you get a better deal with a 24-month billing cycle.
• Unlimited Bandwidth and Sites: Offers unlimited bandwidth and the ability to host an unlimited number of sites.
• Included Security Features: Several security features are included in the initial cost.

Cons:

• Slower Loading Times: Arvixe’s load times are slower compared to GoDaddy.
• Uptime Issues: Has experienced some uptime issues in the past.
• Limited Support: No phone support, and live chat response times can be slow.

FAQs

1. Which web host is faster, GoDaddy or Arvixe?

GoDaddy is significantly faster, with an average load time of 0.51s (510ms) compared to Arvixe’s 1.05s.

2. What are the uptime guarantees for GoDaddy and Arvixe?

GoDaddy guarantees 100% uptime, while Arvixe guarantees 99.99% uptime.

3. Do GoDaddy and Arvixe offer free SSL certificates?

GoDaddy does not include free SSL certificates in all plans, while Arvixe only includes free SSL certificates in its Business Class plans.

4. How does the customer support compare between GoDaddy and Arvixe?

GoDaddy offers 24/7 phone, live chat, and email support with faster response times. Arvixe provides 24/7 live chat and ticketing support but lacks phone support and has slower response times.

5. Which web host is more cost-effective in the long run?

Arvixe is generally more cost-effective in the long run because it does not hike prices during renewal, unlike GoDaddy.