Choosing the Right Domain Reseller: Resellerclub vs eNom

Introduction

Are you considering starting a domain reselling business but unsure whether to go with Resellerclub or eNom? Both are popular choices, but they have distinct differences that can impact your business. Let’s dive into a detailed comparison to help you make the best decision.

Comparison Table

Detailed Comparison

Ease of Use

• Resellerclub: Resellerclub is known for its integration with WHMCS, making it relatively easy to manage domains and hosting services from a single interface. However, the user experience has been reported to decline after the acquisition by Endurance International Group (EIG).

  

• eNom: eNom offers various reseller plans, including the Instant Reseller program, which provides a ready-made online storefront. This can be particularly useful for those with minimal technical knowledge. However, setting up a custom storefront requires more technical expertise.

  

Stability

• Resellerclub: Post-EIG acquisition, many users have reported stability issues and poor support, which can be a significant concern for your business.

• eNom: eNom has a reputation for stability, with long-term users reporting fewer issues with domain management and DNS services. However, some users have noted historical issues with domains reverting to default registrar DNS.

Speed

• Resellerclub: The speed of domain registration and management can be affected by the quality of support and the platform’s stability. With Resellerclub, this has been a point of contention for many users.

• eNom: eNom generally offers quick and efficient domain registration and management processes, especially with their Instant Reseller program.

Security

• Resellerclub: Security features are integrated into the platform, but the overall security can be compromised by poor support and stability issues.

• eNom: eNom provides robust security features, including options for privacy WHOIS and SSL certificates. However, the cost for some of these services can be higher compared to others.

Pricing and Cost

• Resellerclub:

  • Setup Fee: Free
  • .COM: $10.99
  • .NET: $12.47
  • .ORG: $12.95
  • Privacy WHOIS: Not available

• eNom:

  • Setup Fee: $50 (one-time enrollment fee)
  • .COM: $10.75
  • .NET: $12.50
  • .ORG: $12.00
  • Privacy WHOIS: $6

Customer Support Service

• Resellerclub: Support has been a major issue post-EIG acquisition, with many users reporting poor and unresponsive support.

• eNom: eNom offers 24/7 phone support for resellers, but support for sub-accounts must be handled directly by the reseller. This can be both a pro and a con depending on your business model.

Client Reviews

• Resellerclub: Generally negative reviews post-EIG acquisition, citing poor support and stability issues.

• eNom: Mixed reviews, with some long-term users satisfied but others reporting historical issues with domain management.

Pros and Cons

Resellerclub

Pros:

• Free setup
• Integration with WHMCS
• Competitive pricing

Cons:

• Poor support post-EIG acquisition
• Stability issues
• No privacy WHOIS option

eNom

Pros:

• Robust security features
• Instant Reseller program for easy setup
• 24/7 phone support for resellers
• Wide range of products and services

Cons:

• One-time enrollment fee
• Higher cost for some services like privacy WHOIS
• Historical issues with domain management

FAQs

1. What is the setup fee for Resellerclub and eNom?

• Resellerclub: Free
• eNom: $50 (one-time enrollment fee).

2. Which provider offers better pricing for .COM domains?

• Resellerclub: $10.99
• eNom: $10.75
• eNom offers slightly better pricing for .COM domains.

3. How is the customer support for Resellerclub and eNom?

• Resellerclub: Poor support post-EIG acquisition
• eNom: 24/7 phone support for resellers, but resellers handle sub-account support.

4. Can I set up my own pricing with both providers?

• Yes, both Resellerclub and eNom allow you to set your own pricing for the domains you resell.

5. Which provider is better for those with minimal technical knowledge?

• eNom is generally better due to its Instant Reseller program, which provides a ready-made online storefront.

By considering these factors, you can make an informed decision that aligns with your business needs and goals. Whether you prioritize ease of use, pricing, or customer support, choosing the right domain reseller can significantly impact the success of your business.